Legal & data handling

Privacy Policy

This policy explains how ACF Pizza Craft handles personal data collected through www.acf-p.site. The site is operated by ACF Pizza Craft, 482 Mulberry Street, New York, NY 10013, USA. Contact: +1-212-555-0194.

Who to contact

ACF Pizza Craft
482 Mulberry Street
New York, NY 10013, USA

Phone: +1-212-555-0194
Email: [email protected]

Monday to Friday, 9:00 AM – 6:00 PM. Saturday, 10:00 AM – 4:00 PM.

Data we collect

When you submit a contact or booking form, we collect the information you enter, which may include your name, email address, phone number, and the content of your message. We also collect limited technical data automatically, such as browser type and pages visited, through standard server logs and cookies.

Details you type in
Name, email address, phone number if you provide it, and whatever you write in the message field. Nothing else is required to reach us.
Class and booking requests
If you ask about a masterclass or a recipe bundle, we keep the details needed to answer you: the class or style you asked about, your preferred timing, and any notes you add.
Technical data
Server logs record browser type, approximate request times, and which pages were opened. This is used for site security and to see how the site is used overall, not to identify you personally.
What we do not collect
We do not ask for payment card numbers on this site, and we do not collect personal data from children. Please do not send sensitive information through the message field.
A flour-dusted pizzeria counter at night with a half-shaped round of pizza dough and a wooden peel

How we use your data

We use your contact details to answer your message, confirm class requests, and provide information you asked for. We do not sell personal data or share it for third-party marketing. Technical data is used to keep the site working and to understand general usage patterns.

Answering you

Your name and email are used to reply to your question, whether it is about a recipe, a masterclass date, or an order.

Confirming a class

If you request a hands-on session, we use your details to confirm the place and send what you need before you arrive.

Keeping the site running

Log data helps us spot broken pages, block abusive traffic, and fix problems before they affect visitors.

What we never do

We do not sell your data, and we do not hand it to advertisers or marketing lists outside ACF Pizza Craft.

Cookies

The site uses cookies for basic functionality and, where applicable, analytics. Details are set out in the Cookie Policy. You can control cookies through your browser settings. Disabling them may affect how parts of the site work.

Cookie choices in practice

Strictly necessary cookies keep the site secure and let pages load the way they were built. If analytics cookies are used, they help us see which recipe and class pages get read, in aggregate. You can block or delete cookies at any time in your browser; the parts of the site that depend on them — such as remembering a form you were part way through — may stop working as expected.

For the full list of cookies used and what each one does, see the Cookie Policy.

Data retention

We keep contact and booking messages only as long as needed to handle your request and any follow-up. After that, they are deleted or archived in line with normal business practice. Server logs are retained for a limited period for security and troubleshooting.

  1. While we talk Your message and the reply thread stay available to us for as long as we are working through your question or booking.
  2. After it is resolved Once your request is closed, the thread is kept briefly in case you follow up, then deleted or archived out of the active inbox.
  3. Server logs Log entries are kept for a limited period for security and troubleshooting, then rolled over automatically. They are not used to build visitor profiles.
  4. Your request to delete If you ask us to delete the data we hold about you, we act on that request and confirm once it is done.

Your rights

You may request access to the personal data we hold about you, ask for corrections, or request deletion. To make a request, contact us at +1-212-555-0194 or through the contact form on this site. We will respond within a reasonable period and may ask you to verify your identity.

Contact & Booking

What a request can cover

  • Access

    Ask what contact details and message content we hold under your name or email address.

  • Correction

    Tell us if a phone number, email address, or booking detail is wrong and we will correct it.

  • Deletion

    Ask us to remove the message thread and contact record once we no longer need it to answer you.

We may need to confirm it is really you before we act, so we can protect your data from someone else's request.

Hands pressing a round of pizza dough on a floured worktop with tomato sauce nearby

Third parties

We use service providers for hosting and site operation. These providers process data on our behalf and are not permitted to use it for their own purposes. We do not transfer personal data to third parties for advertising.

In practice that means the company that runs our server holds the technical logs described above, and anyone who helps us send email works only from the message thread you started. If we ever need to share information for a legal reason, we limit it to what is required and say so where we are allowed.

Changes to this policy

We may update this policy from time to time. The current version is always published on this page. Continued use of the site after changes means you accept the updated policy.

An empty pizzeria dining room in the evening with a lit pendant lamp and a faintly glowing oven at the back

Contact

For questions about this policy or your personal data, contact ACF Pizza Craft, 482 Mulberry Street, New York, NY 10013, USA, or call +1-212-555-0194.

You can also email [email protected], or write to us through the form on the Contact & Booking page. Our phone lines are open Monday to Friday, 9:00 AM – 6:00 PM, and Saturday, 10:00 AM – 4:00 PM.

This policy covers data collected through www.acf-p.site. It does not cover how other sites handle your information once you follow a link away from ours.